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February 24, 2021

Category: OPEN VACANCIES

io-global

Sunday, 01 December 2019 by Admin

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IT Support Officer

Wednesday, 27 November 2019 by Admin

Purpose of Position

This position is the IT Technology Officer for SRCA. Interviews are anticipated to be conducted within two weeks of closing date.

Why does the job exist?

IT Technology Officer is responsible for the day-to-day oversight of all IT functions for the agency. Providing technical guidance and highly specialized knowledge and expertise to high level administrative management. This position requires a high level of innovation and technical integration in the areas of business administration, records and archival management, website development and hosting, and all other agency services provided to the State of New Mexico and the general public.

How does it get done?

In addition to providing day-to-day support for the agency’s mission-critical applications, this position is responsible for managing the division, assigning and directing the work of the other two staff, developing and administering the IT budget, generating the annual IT Plan, producing Professional Services contracts, updating and modifying the agency websites, and managing the backup and disaster recovery of a large number of records management and digital archives.

Who are the customers?

All SRCA divisions. (Administrative Services, State Archives, Records Management, Office of the State Historian, Administrative Law Division)

Ideal Candidate

The ideal candidate will:
Have Supervisory skills
Knowledge of different computer systems and business applications
Knowledge and experience producing the NM DoIT annual IT Plan
Knowledge and experience creating IT professional services contracts using the NM DoIT template documentation
Knowledge and experience using Electronic Records Management Systems
Knowledge and experience using Archival Electronic Records Management Systems
Knowledge and experience with file backup and disaster recovery techniques and software for digital assets
Ability to identify IT infrastructure requirements in advance of funding availability and communicate these needs to management
Ability to manage projects and meet deadlines
Ability to make modifications to the agency websites and interface with the hosting provider

Minimum Qualification

Bachelor’s degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree four (4) years of experience in at least two of the following areas: Applications Development, IT Architecture, Data Management, Network Administration, Project Management, IT Security/Compliance, or Systems Administration. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:EducationExperienceEducationExperience
1High School Diploma or EquivalentAND8 years of experienceORHigh School Diploma or EquivalentAND8 years of experience
2Associate’s degree in the field(s) specified in the minimum qualificationAND6 years of experienceAssociate’s degree or higher in any fieldAND8 years of experience
3Bachelor’s degree in the field(s) specified in the minimum qualificationAND4 years of experience
4Master’s degree in the field(s) specified in the minimum qualificationAND2 years of experience
5PhD degree in the field(s) specified in the minimum qualificationAND0 years of experience

  • Education and years of experience must be related to the purpose of the position.
  • If Minimum Qualification requires a specific number of “semester hours” in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain valid New Mexico Driver’s License.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required. Lifting up to 50 lbs. Some travel may be required. Occasionally work extra hours, on weekends and holidays.

Supplemental Information

Benefits:

Do you know what Total Compensation is? Click here

Agency Contact Information: Andy Mackowski Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

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